Branding

How Ritz-Carlton became a luxury icon, why Steve Jobs made “impute” his marketing philosophy, and how to use the Halo Effect for a great brand....

If 20-plus years of brand consulting have taught me anything, it’s that rebranding is (and should be) a huge pain in the arse. Taken seriously, a rebrand touches every part of an organization: It invo...

Ryanair started roasting its customers on social media. And their sales grew. Here's why it worked and how to value tradeoffs for your brand:...

Over the past decade, a raft of well-designed brands like Warby Parker upended large brand houses by going direct-to-consumer. Or did they? Luxxotica, the slow incumbent eyewear manufacturer supposedl...

Expedia has an out-of-home campaign in NYC which I love walking past. It features clever copy and drums up a desire to vacation, particularly when you find yourself running errands on the crowded subw...