Operations

How do you make life changing money? You may think the answer is in doing creative work, getting your name out there, and growing your popularity. We all want to be Instafamous and praised. The realit...

OKRs are one of those business ideas that are just simple enough to be dangerous. You think you understand it in a day, and you can see where your company is falling short: lacking focus and underdeli...

A few years ago, marketing operations roles did not even exist. So why is it becoming one of the most important areas in the digital landscape, and how can you implement it properly in your company? H...

People ask me about processes all the time. Planning processes, performance review processes, OKRs, et cetera. I think it’s because I was once a COO and people have this vision of COOs as process fien...

There comes a time in every young startup’s life when growth, growth, growth finds balance with efficiency, costs, and cash. At Buffer, this happened soon after our Series A fundraise and was a key pa...